So you've got VNC installed and you still can't remote control your mac from outside your network?
Don't be embarrassed, about 100 people have chatted me and they all have the same problem. They are on a closed network. In most cases this is a shared connection thru either and Airport base station or a cable/dsl router. You are perfectly capable of using VNC inside their own network, but when they try to get back home from far away....no dice.
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