[SOLVED] Acrobat Reader DC Crashing on multiple PC's After Oct 2 2018 update - Spiceworks

[SOLVED] Acrobat Reader DC Crashing on multiple PC's After Oct 2 2018 update - Spiceworks: o after some extensive searching, I found a solution.� Apparently this has been an issue for quite some time and is just now causing a headache for me.�

From what I can gather, Adobe Reader DC is hanging when attempting to access Adobe's Cloud service and is unable to due to Firewall rules.� By enabling Feature Lockdowns in the registry, one can successfully block Reader from trying to access Cloud services.

The link below details a list of Feature Lockdowns for Adobe Reader DC.� These can be used to limit access to features in Reader DC.� I was able to deploy these registry edits via GPO so all PC's are under the same rule set.

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockdown.html#Services-Clo...

Below is an export of the Registry key I created to fix the issue.� Close Adobe Reader DC, import the key values, then restart Reader DC.� Worked like a charm.� I'll be checking out the rest of the lockable settings for Adobe Reader for other items to lock down.

Cheers!

Text
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices]
"bToggleAdobeDocumentServices"=dword:00000001
"bToggleAdobeSign"=dword:00000001
"bTogglePrefSync"=dword:00000001
"bUpdater"=dword:00000000